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Ordering FAQ

Is there a minimum order quantity?

Stock items have no MOQ. Custom orders (your logo, printed packaging or a custom size) are quoted by packaging, and we confirm the minimum in the quote.

Can I get samples first?

Yes. Samples are free. Tell us the items, sizes and your destination, and we will send a sample plan with the quote.

Can you put our logo on the cutlery or the packaging?

Yes. We can add your logo to the products and to the packaging, including retail packs such as header-card bags, paper boxes and PDQ displays.

Which certificates does the factory hold?

Our factory, Shucheng Limin Wood Products Co., Ltd., holds ISO 9001:2015 and FSC Chain of Custody certificates and has an amfori BSCI audit. BRCGS recertification is in progress. Ask us for the documents that cover your products and market.

How long does delivery take?

Stock items can ship within days. For custom orders the lead time depends on the packaging and quantity, and we confirm the ship date in the quote. We ship FOB, CIF/CFR or DDP.